Suddenly, we are into the last quarter of the year! I think I can safely say that we have had an unexpectedly busy summer season here in the Med. It may have started off a little tentatively, but towards the end of the season we have seen various areas of business exceed the high activity levels which we remember from 2019.
We are now into the traditional yacht show season, which has changed significantly after all the cancellations last year. We had a great experience at the Monaco Show this year. The organisers have changed the shape of the Show, which I totally endorse. They have returned the focus to what powers our industry, and that is the sale of yachts. It’s gone back to being a pure “Yacht Show”. They have made it more attractive for potential buyers to visit by decreasing the footfall. The service companies now play second fiddle to the sales and charter companies. I would predict that dedicated Shows for service companies, such as METS, will now grow. We will be exhibiting at METS!
However, before METS we will be demonstrating our just launched “Smart eSAT, by e3” at the Fort Lauderdale International Boat Show (FLIBS) as installed, on the new, award winning Benetti Motopanfilo 37M (121’) motor yacht ‘Koju’, that has just been delivered from Italy.
I am very keen to introduce our new “Smart eSAT, by e3” solution, as it’s a totally new concept for yachts, but everyone who uses a Smartphone will be familiar with it.
“Smart eSAT by e3”, the new global HYBRID Communications Solution
Can you imagine having a single global communications solution that connects your yacht transparently to the rest of the world using a range of technologies over which you can communicate by voice and video, browse, watch videos and TV, conduct business, play games, and run all your social needs, all for a single monthly fee?
Your smartphone does that! As you know, it can roam across cellular and wi-fi networks, you can make voice and data calls and you can use any app from the app stores, but not in the middle of the ocean. It’s pretty smart but not that smart!
Whereas “Smart eSAT, by e3”, which is a new HYBRID Communications Solution for yachts does all that, and more.
It roams seamlessly across satellite (VSAT) and cellular (4G & 5G) connections providing voice communications, the ability to use a multitude of data apps and it streams IPTV!
The integrated e3.VoIP service works over either of the HYBRID satellite and cellular connections.
This Smart eSAT service is the first communications solution to include a free IPTV service with free bandwidth for streaming.
This Solution gets even Smarter as it is the first digitalized communications service. The service can be reviewed, specified, designed and ordered on-line and once active, the performance can be monitored using our client portal with on-line service requests for upgrades, downgrades, suspensions or any other service changes. The software also incorporates an itinerary planning tool to aid annual budgeting.
“eSAT, by e3” features
- A single monthly fee.
- Free 4G/5G for Europe and USA with most annual plans. Other regions available.
- Free IPTV streaming channels over HYBRID connections. Other IPTV services available.
- Free VoIP connecting over the HYBRID connections. Up to 4 lines available.
- Digitalized self-service ordering and management, using the my.e3s client portal.
- e3’s own premium network working directly with the Satellite Operator.
- “All Systems – Beyond the Modem” 24/7 Proactive Support and on-site annual antenna support and service.
- Latest Newtec modem.
- Multi beam service.
- Yachting and Global coverage.
- High bandwidth plans.
- Short term “Pop-Up” monthly plans.
- An annual commitment can be dipped into over 2 years.
- Full flexibility on upgrades and suspensions.
The benefits of a Smart HYBRID Communications Solution
- A single monthly fee for everything. That fee compares favourably to VSAT only fees.
- The free 4G can be used in isolation or seamlessly with the VSAT.
- A seamless failover system can be specified to failover from VSAT to 4G/5G and back if required.
- A free package of IPTV channels is included which can be streamed via an integrated IPTV data channel. You do not pay for that VSAT data channel anywhere it is used and the 4G/5G channel is free in the EU and USA whilst using the included 4G/5G service.
- The free VoIP service includes 1 line and will connect over the HYBRID connections, so will continue to work when the VSAT is decommissioned during yard periods. Country breakout telephone numbers are available and remain unchanged if a service is changed. Up to 4 lines are available.
- All the components of the HYBRID solution can be customized and it’s also an open system. This includes the addition of the owner’s own IPTV channels, the breakout country for the VoIP service or the integration into the PBX. WAN integration into the existing IT architecture. Equipment choice.
- The digitalisation self-service tools improve the speed and quality of service and includes management and budgeting tools.
- “All Systems – Beyond the Modem” 24/7 Proactive Support and on-site annual antenna support and service including 24/7 Help Desk.
This is an exceptional new service, so please do not hesitate to contact us for further information.
Meet: Xavier Nedjam
e3 Systems Europe – Business Development Manager
I’m originally from Lyon, European gastronomy capital. I have been lucky to have worked in several countries, including England, France, Australia and USA before joining e3. I have now joined e3, such a reputable company!!
I felt very welcomed to the e3 big family from the very first moment I joined the company 4 months ago, and now feel fully integrated into the company as a Business Development Manager. Our aim is to fully understand and analyse the needs of each vessel, to deliver the most suited service within our products portfolio, offering comprehensive support and assistance at all times. We are currently launching our new communications solution called eSAT which I am confident to say will catch your attention!
I have already experienced teamwork in e3, with all departments working together, from IT, Engineering, Sales or Accounts. Communications on board require to be approached from a global perspective, and that is exactly what e3 does. I really like this approach and it makes me so proud of being part of this team!
From my previous experience, I know that captains and crew always have busy schedules, so I’m always ready and happy to help and answer any query. I love interacting with customers and believe a high level of customer service is key to being the leaders in such a demanding industry as yachting. I often say that in yachting you must always expect the unexpected! I find it very motivational to work in such an international environment. I’m lucky to have been involved in the yachting industry for over 15 years and to have seen the growth in the size of yachts changing and the progress in terms of technology. Owner demands are so high that companies must always been at the top of their game in terms of service and product.
I have had various work experience from selling sunglasses in Australia, selling SIM cards at Gemalto, selling advertising space at Yachting Pages which gave me the opportunity to travel to more than 20 different countries around the globe. I was also Sales & Marketing Director of a now reputable shipyard in La Ciotat, France. We started from scratch and rebuilt this refit yard after an unfortunate bankruptcy. In fact, this shipyard was the first French shipyard to have ever brought a 30m yacht (which was huge in those days) to refit in France. My last work experience was as a yacht owner’s representative. I was working for an American celebrity who taught me a lot and it was probably the most challenging job I have ever had so far. I had to deal with various 24/7 demands for the family and demands outside the yachting industry. Flexibility and adaptability are definitely the keywords to succeed in such a role.
Outside working hours I love spending time with friends and family, I practice a lot of different sports, such as tennis, running, golf, football, boxing and cycling! I love sailing and one of my most memorable experiences was cruising around South Corsica on a catamaran; probably the most beautiful destination. I am a big fan of the Balearic Islands and I love spending time on a deserted beach, far from the crowds which I always try to escape from! In winter, I happily change the beach for the French Alps. I feel very fortunate to live half an hour from the sea and the beach!
Roger Horner
For further info on e3 VSAT and SUPER DATA
e3 systems
+34 971 404 208
