Recently, as many of you saw on my social media, I was put in a dangerous situation on a yacht. I want to share my story so you can learn from my mistakes — and so we can all keep the crew safe.
After a long break from yachting, I was eager to return. My guard was down. A friend passed me a lead for a chef job through WhatsApp. The “agency” turned out to be a management company, not a crew agent — already a red flag. The manager told me he was doing the owner a favour, finding a replacement chef immediately. Strange, but I pressed on.
Instead of the captain calling, I heard from a “personal assistant,” who quoted a different rate and role than the manager. Hours later, the owner called. Only later did I realise, the “PA” and the owner were the same person using the same number. My mistake? I hadn’t saved numbers in real time. Pro tip: always save contacts with name and role so you know who’s who.
I repeatedly asked for a contract before boarding and to speak with someone actually on board — captain, chief stew, or the chef I was replacing. The answer was always, “Everyone’s too busy.” That should have been my hard stop. In our industry, not speaking with the captain is a massive red flag.
I joined anyway.
On arrival, no paperwork. No cabin. I was given a pull-out bed in the gym among unsecured equipment. The crew quarters had no AC. After two days, the itinerary changed and extra days were added without discussion. I raised it with the captain, the “PA,” and the manager in writing. That evening, while cooking dinner, the captain told me the owner had read my email and I was to pack and leave immediately. I was stranded ashore in Ibiza with no support.
This isn’t about revenge — it’s about awareness. Many crew would have put their heads down. I didn’t. I fought back, and I want you to know you can too. We’ve all heard of a “blacklist” in yachting. Let me be clear: there isn’t one. I stood up for myself, worked my network, gathered facts, and got the best possible outcome. And yes, I’ve had jobs since.
So here’s what to watch for:
- No contact with the captain = don’t board.
- Management company posing as agent = verify who’s who.
- Shifting details on rate, role, or itinerary = expect worse later.
- No written contract before travel = unacceptable.
- Excuses about the crew being too busy = walk away.
- Unclear accommodation = a welfare risk.
When things feel wrong, they are. It’s better to say no than to walk into a trap.
If you do find yourself in a bad spot:
- Get safe first. Secure your passport and belongings.
- Document everything. Save emails, WhatsApps, photos.
- Stay professional in writing. Facts only, no emotion.
- Contact support. Organisations like ISWAN’s Yacht Crew Help, the PYA, or Nautilus can guide you.
- Use your network. Other crew and agents can back you up.
One more truth: management companies are not your friends. They work for the owner, not for you. Don’t let politeness fool you into thinking you’re protected. Your real protection is a proper contract, transparent terms, a reachable captain, and your own instincts.
Learn from me: don’t rush, don’t ignore red flags, and don’t be afraid to walk away. This industry prides itself on seven-star service. That should extend to how crew are treated. Protect yourself — and protect the standard we all work so hard to uphold.
If you’re a crew member who’s ever in danger or illegal matters are happening on board
This is who to contact
YachtCrewHelp helpline contact details (all channels available 24/7 365 days):
WhatsApp: + 447514500153
Phone: +44 203 713 7273
Email: help@yachtcrewhelp.org
Live Chat: https://www.iswan.org.uk/yachtcrewhelp/























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