CRC uses an extensive screening and interview process before matching crew to yachts. This gives CRC in-depth knowledge on the culture onboard, from the working environment to the social environment, as well as detailed information on potential candidates. It’s not just about the black and white of skills and experience; it’s about how a specific person can contribute to the operation as a whole. 

CRC is relatively new to the yachting industry, founded in 2023. Nonetheless, with their personal touch and in-depth experience they have made a name for themselves. The team continues to grow with each addition being hand-selected to match the ethos of the company. The goal for CRC isn’t to be the biggest agency in yachting, but rather to contribute to the positive direction the industry as a whole is going. CRC does this by attending industry events and staying up to date with the latest trends, as well as collaborating with companies and individuals from all corners of the industry. 

A particularly important topic for CRC is mental health. Shannon had her own battles with mental health, losing two family members whilst in yachting. Life-shattering experiences like these require serious time and attention. Shannon felt that, at the time, she didn’t know what to do with herself. The demands of her job (as chief stewardess) and the speed of the industry did not offer much condolence. Besides having an extremely supportive crew, she wasn’t offered much practical support or advice. She was given very little compassionate leave in between boss trips and expected to return ready to perform at the level required by a chief stewardess. These are the experiences that Shannon and the team at CRC are passionate about improving. 

CRC is in collaboration with The Crew Coach and ISWAN, both of which contribute to a better yachting environment, through empowering crew members with leadership training, career guidance and offering mental health support. Global yachting events like Metstrade provide an international stage for industry professionals to discuss topics like sustainability, leadership and mental health. Companies and events like these help drive the industry in the right direction. 

This is what it is all about for Compass Rose Crew: Working in a fast paced and ever changing industry, one that is constantly striving to be better in every way. Better recruitment, better environmental care and better crew wellbeing. Ultimately, the primary focus of the industry is to deliver an exceptional guest experience. To achieve this, every aspect of the operation must run at peak efficiency, with the crew at its core.