The hospitality sector consistently strives for excellence, and in a luxury world where only perfect is good enough, how can individuals working in these roles better recognise and utilise their unique talents and abilities?
In a world of untapped potential, there is a profound secret to unlocking success and fulfilment. Imagine if you could reach your full capabilities. What if you could understand what makes you tick and why? Or if you could acknowledge how to harness your strengths better?
Enter LH Dynamics, a unique talent awareness tool. Taking inspiration from a world-renowned educator and entrepreneur, Roger Hamilton and his Talent Dynamics concept, the training company Luxury Hospitality (LH) collaborated with him to launch the tool. Based in the Netherlands and offering training worldwide to a range of hospitality staff and superyacht crew, the team wanted to bridge the gap and create a relatable and applicable tool for the hospitality industry, helping individuals (and teams) unlock their inherent talents.
The tool underpins LH’s vast offerings of personal and team development programmes. Users access it via a unique log-in key and are then asked to instinctively answer an array of straightforward, multiple-choice questions about work/life experiences. Results then show how an individual’s character is divided between the four energies (‘Dynamo’, ‘Blaze’, ‘Tempo’ and ‘Steel’) derived from Ancient Chinese philosophy, reflecting our state of being. Most people tend to be a blend of energies, dependent upon where the user’s strongest energy sits, giving them a specific ‘profile.’
A 12-page report is delivered to the individual to fully understand the results. A recent candidate explains, “The results page details my personal strengths with a level of accuracy that surprised and impressed me.” The ‘Insight’ expert trainers at LH then unpack the results through in-depth debriefs.
The candidate further comments, “Going through the process myself gave me a much clearer understanding of the logic and how it relates to everyday life and work.” Another candidate expresses this element of gaining a deeper knowledge of self, “It was impressively accurate in its assessment of who I am. I was reminded of my worth and my value in a time when I really needed it.”
This powerful framework not only benefits individuals but also extends to teams. The importance of these ‘energies’ are fundamental for building powerful teams. The results enable individuals to become more self-aware and help them understand their psyche better, which can foster a greater awareness of others. A yacht management company that uses the system explains, “The new joiners are adapting slightly slower than expected, but with a better understanding of their ‘profiles’, I can now adapt the approach.” When you know and understand someone’s energy, it is a crucial development and communication tool.
Luxury Hospitality has been empowering personal and team development in the hospitality sectors for the past 15 years, and the launch of LH Dynamics helps them continue to do so.
“The journey to providing excellent service starts with understanding yourself,” Peter Vogel, Founder of Luxury Hospitality.
