Yacht owners and charterers have certain expectations of how they want to derive enjoyment from the usage of their yachts. They regard money spent on this luxurious segment as an investment. They seek unique experiences, and rightfully expect the very best from the most comfortable yachts to spectacular locations, food, culture and, of course, relaxation. Central to achieving this is a properly trained crew. At a minimum, the nature of the job requires crew members to be personable and discreet, have an understanding of safety procedures, and acknowledge that they are an integral part of the experience for the owners and their guests.
Improving quality
With the yachting industry growing rapidly in recent years, there has been a greater demand for crew willing and able to work on board vessels which require larger numbers of people to operate properly. Although the interest created by social media and TV shows such as ‘Below Deck’ has provided people with a career option that they may not have previously considered, the supply of quality personnel does not seem to be keeping up with the insatiable appetite of the market. Many of those keen on working in the yachting industry simply lack the requisite standards and qualities sought by evermore discerning yacht owners.
Training initiatives required
It is clear that more educational institutions and academies specific to this area are required. There is also a need to offer subsidised training programs, which can in turn incentivise a younger generation to join this industry, and learn the necessary skills and qualities to meet expectations. These initiatives are also required to create a formal structure and universal standards for this line of work and although one can mention a number of accredited institutions, there is a clear need to have more of them.
Career progression
In addition to these learning centres, it is also incumbent on the industry to treat crew members with more dignity and offer them real career development prospects. Typically, this job includes a non-traditional work schedule, a significant commitment to one’s lifestyle and minimal career advancement opportunities; qualities which do not necessarily appeal to the younger generation of workers entering the workforce. Therefore, unless candidates envisage a career for themselves in this industry, it is unlikely that there would be enough uptake to quench the industry’s thirst for qualified and quality crew members. Without such trained personnel, the industry will suffer in the long term.
