There are many different methods of implementing a yacht training programme. With on-boarding training, you will undoubtedly gain significant benefits.
CREW TEAM Â BENEFITS:
1
Increased crew satisfaction and motivation: investing in training generates a sense of support and confidence, resulting in a content and motivated team
2
A personalised analysis for each crew member : the training needs analysis gives employees a clear picture of their current level and identifies their strong points and areas for improvement gaps to the Yacht standard
3
It offers the whole crew team the opportunity to learn: training is also a means to ensure equal opportunities within the Yacht . Crew develop and expand skills and knowledge.
4
Preparing workers to assume new responsibilities: training programs also help crew to evolve and apply for more senior positions in the company. They gain the abilities required to take on new responsibilities.
5
Show crew team that they are valued: employees who take part in these programs feel valued and invested in by the Yacht. Improving their skills not only makes them better workers, but also makes them feel more integrated with the team and engaged.
YACHTÂ BENEFITS:
1
Improve employee output: an employee who receives training tailored to their needs will be able to do their job more effectively and achieve better results.
2
Increase productivity and compliance with Yacht standards : companies usually see an increase in productivity when they invest in training. Improved process efficiency guarantees a project’s success, and in turn increases its profitability.
3
Increase innovation in new strategies: continuous training, developing new skills and consolidating crew expertise often directly results in innovative thinking across alldiferent Yacht areas.
4
Reduce employee turnover: training makes crew s feel valued, which boosts their engagement and simultaneously reduces the chance of them being swayed by a competitor’s offering.
5
Improve the Yacht image and Yacht culture : a solid and successful training strategy enhances the employer’s brand image. This makes it more appealing to future candidates, making it easier to attract talent.
At Barcelona Crew Academy we apply the 4 stages of the training process:
1
Better performance of the team & improvement of the working environment:Â it gives the chance of putting full crew potential into practice: handling stressful situations, working hard in a group for a common goal, studying the guests and anticipating their needs.
2
Higher confidence in stronger responsibilities: enhancing the ability to accept and control certain situations. This gives energy to a positive attitude.
3
New crew gets to know the standards of the yacht & increase staff retention: experience is important, but so is gaining new expertise and being au fait with the latest sector developments. Some crew join the Yacht on apprenticeships to acquire new skills and end up staying with the Yacht
4
Improve Guest/Owner experience: is to convert the training needs into learning goals and create a luxurious and personalised service. A training goal should be three things: Specific, Related to effective performance & Measurable.
In Barcelona Crew Academy we focus on the most popular training areas:
Leadership: an important skill for current and future leaders. Leadership training aims to improve decision-making, team motivation, people management, effectively communicate
Technical skills: as we can see,Interior technical skills are the most popular as they are acquired via education and training and require significant experience to become proficient.
Team development: the aim of team development is to improve cohesion between people and help them to work efficiently.
INTERIOR CAREER DEVELOPMENT ON THE SUPER YACHT INDUSTRY
Barcelona Crew Academy provides a full range of certified /recognized by GUEST PROGRAM – IAMIÂ Maritime & Interior Training Luxury – Interior Service Training Courses – in the areas of Interior Hospitality and for Luxury Yachts.
 GUEST PROGRAM ACCREDITED BY THE IAMI
 The GUEST Program is the Luxury Service & Hospitality Education & Assessment Standard ​​for Interior Superyacht Crew.
It is the only Internationally Accredited Maritime Hospitality & Service Training available to Interior Superyacht Crew​ .
JUNIOR STEWARDESS / GUEST Interior INTRODUCTION Program
The GUEST Introduction training will give anyone a huge advantage to both finding the right employment as well bringing the relevant skills and value to a first onboard position.
It is made up of 5 modules, typically run over 5 days, and covers a wide range of topics that will undoubtedly support and assist any junior crew member taking the initiative to invest in their new adventure.
GUEST Interior ADVANCED Program
The Advanced Level of GUEST IIÂ training is targeted towards those who have already gained onboard experience, or have come from a hospitality & service land based background, and want to progress within a professional interior department onboard.
A unique opportunity to upskill on experience already gained, these wide-ranging GUEST Advanced modules offer the fundamental training required to advance to a more senior role on board.
GUEST Interior MANAGEMENT Program
The GUEST Management Training provides the essential tools to develop the right skills to support the role of ​Chief Stew / Head of Department.
The Chief Stew is the absolute frontline to the owners and guests, and will need to be trusted to be calm, effective and professional in all areas of the interior operations. The interior team will rely on good management and leadership for direction, support and workflows to be confident and successful for their individual roles and within the team.
